Case Study
Enhancing Dispatch Operations with Intuitive Real-Time Systems
Quick International Courier :
Experts in time-sensitive logistics, serving global industries.
Client
Quick International Courier
Year
2017 - today
About
450+ users Pick/U2 on Solaris
120,000+ world-wide customers
$190+ million in revenue
Goal
Implement new technologies to advance the client's application offerings and tools over the next 5 to 10 years.
Online real-time
Status board operations
98% approval
of modernized driver-dispatch system
Zero fear
for End-of-life applications
Problems to solve
01
Outdated Operations
Vital, life-dependent and time-sensitive processes are lagging due to outdated practices.
02
Modernization Blocker
The Pick/U2 (UniVerse) database didn’t natively support new technologies.
03
Connectability
Inability to connect to users, partners and devices.
Solution
Status board
An online real-time status board was chosen to validate various technologies and present data from numerous active “jobs” and projects.
Application Programming Interface (StarGate API)
Enabling Pick/U2 support to connect new technologies with the outside world.
Modular components
Selected for ongoing product enhancements, abundant developer talent availability, and cost-effectiveness for tailored development.
Outcomes
Outcomes
Outcomes
Outcomes
Outcomes
Outcomes
Outcomes
Outcomes
Dispatch operators can track pickups, air transport and delivery in real time.
Intuitive system minimizes stress and burnout by eliminating the need for manual operations.
Collaboration and participation of team members and stakeholders ensures support for the project.
Necessary technology was identified and put in place for future development.
1% of the industry
We speak Pick and we work magic
We bring best-in-class technology and business experience to the boardroom table, with roots going deep into the Pick world and extending forward to cutting edge technologies including AI Assisted integration and migration.
