Case Study
Bridging the Gap Between Legacy Systems and Modern Payment Gateways
Survey Better, Inc.:
Provides subscription services for DYI survey and analytics application. It uses Stripe.com to automate credit card payments, ensuring security compliance..
Client
Survey Better, Inc.
Year
2020
About
Custom Survey and analytics provider.
Goal
Automated payment processing while ensuring PCI compliance in a Pick/U2 operating environment.
100%
subscription payment automation
26% fewer
staff required in receivables processing
Zero fear
of PCI compliance issues
Problems to solve
01
Integration Challenge
The need to integrate and automate large scale payment processing from a Pick/U2 (UniVerse) host system.
02
Reconciliation
Retrieving reports from Stripe, reconciling payments, and update an in-house Accounts Receivable (A/R) system.
03
Data Format
Handling Stripe responses, which are in Json format, a data structure not typically used in legacy systems.
Solution
Nucleus Framework
Installed and integrated with the existing Accounts Receivable account on a UniVerse platform.
Business rules
Developed to represent customers and billing to coordinate selecting and sending data to/from Stripe.
NuQL
Part of the Nucleus Framework, simplified assembling and sending data as Java String Format, compatible with Stripe.
Responses returned from Stripe (Json)
Parsed by custom code and fed via an API to the in-house receivables application.
Outcomes
Outcomes
Outcomes
Outcomes
Outcomes
Outcomes
Outcomes
Outcomes
Invoicing including plan and usage fees is initiated by the Pick/U2 host, and sent to the Stripe API.
Automated subscription renewal and monthly over-cap usage billing.
Invoices are emailed by Stripe to the customer with a secure link for payment.
1% of the industry
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